Dear Friend: Thank you for taking the time to contact my office. Your views and opinions are important tome. Due to the high volume of Internet requests that I receive daily, I am unable to provide you with an immediate response. However, if you have included a current mailing address and phone number, you will receive a response by phone or via the U.S. Postal Service. If you did not include a mailing address and would like to receive a response, please feel free to 'reply' to this email, attach a copy of your original message, and be sure to include your postal address and phone number. Additionally, due to provisions of the Privacy Act of 1974, all federal agencies are prohibited from releasing any information regarding an individual without that individual's written consent. This protection means that if you are requesting my assistance with a particular agency or casework of any kind, I am unable to help until I have something in writing, complete with signature, from the person concerned to show that I am authorized to check into the matter. Unfortunately, email does not meet this requirement. I regret any inconvenience that this delay in corresponding may cause. Again, thank you for contacting my office. Sincerely, John McCain U.S. Senator